Yes, United was likely in the wrong here. The media is abuzz over the Monday mistreatment of a doctor on a United Airlines flight. CNN reported on the rising backlash against the airline. And the public outcry was swift. For example, a police officer is already on leave. United’s CEO faces severe criticism.
Passengers were horrified watching the situation. While airlines bumped 46,000 in 2015 alone, the practice is under heavy criticism. Also, the company’s CEO already issued an apology. Consequential here is that Dr. David Dao was on his way to complete his duties as a physician.
However, the United staff and police had other ideas.
The situation on Flight 3411 unfolded quickly. Dr. Dao initially agreed to the idea of being bumped. However, they changed their minds once they learned the next flight wasn’t until 2:30 Monday. While being forcibly removed from the plane, his head hit an armrest. Blood flowed out of his mouth, and he was partially disrobed. The family’s attorney spoke out on the case, appreciate the outpouring of public support. Our Los Angeles aviation accident lawyer has also provided support in the form of public outrage.
Watch the video below to see the situation unfold on the flight. The New York Times reported that the story is causing a furor in China, as well. This arrest damages the company’s reputation in an emerging market.
Many United passengers chopped up their credit cards while others dumped their stocks. United’s profile looks very poor, especially under the circumstances.
Their market value already fell to $1 billion. Also, the Chicago Department of Aviation said that its standard operating procedure did not handle the incident. Because of this, the officer involved was placed on leave. But an investigation will follow. However, many believe that United’s plans to hold an inquiry are too little too late.
The doctor has the complete right to sue. Because this is a private matter, he can challenge the airline directly. Also, the flight was not overbooked. While the term has been used, the seat was meant for another United, crew member.
This is a breach of contract that turned into an unlawful assault, pure and simple. And the airline is a public state actor under U.S. v. Price civil rights precedent. So Dr. Dao also has a solid case against the law enforcement officers that caused him involuntary bodily harm.
This is a civil matter between Dr. Dao’s family and the individual officers or the police department. Each of these represents a breach of his fundamental rights of travel. All of these issues will not solve the underlying problems of United’s treatment of passengers. However, it will increase the spotlight on these policies and how they affect the average person.
We here at the Ehline Law Firm APLC will watch the case and update our readers as it unfolds. It looks like there will be plenty more to talk about in the coming week as the fallout grows.